In order to improve relationship with others, you need to be aware of several sensible ways to complain.
1 , you need to be specific. Don’t say, “Boy, did you
2 like a fool at the party?” Instead, say, “You embarrassed me by getting
3 and loud and telling offensive jokes to my parents.” Secondly, stick to the present. Don’t mention old offences from last month or last year. By doing this, you
4 attention from the problem at hand. Moreover,
5 you complain, don’t add insults. If you start calling the other person names, that will
6 create anger and hurt any chance of getting the person to really
7 you. A last point to remember is to complain privately. Never criticize the other person in front of friends, parents, children, or anyone else, for that
8 . Criticizing in front of a third party has the same effect as
9 . This shames the person being criticized and makes it very likely that the person will want to attack you orally rather than listen to you.
Sensible ways to Complain:
Be specific
Stick to the present
10 Complain privately
小题1:1.
| A．To start with | B．Frankly speaking | C．Anyway | D．Needless to say |
| 小题3: | | A．upset | B．bored | C．delighted | D．drunk |
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| 小题4: | | A．take away | B．set off | C．draw up | D．catch up |
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| 小题5: | | A．before | B．after | C．when | D．unless |
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| 小题6: | | A．even | B．never | C．only | D．still |
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| 小题7: | | A．listen to | B．work for | C．look after | D．wait on |
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| 小题8: | | A．time | B．matter | C．person | D．party |
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| 小题9: | | A．jokes | B．insults | C．criticism | D．embarrassment |
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| 小题10: | | A．Don’t add insults | B．Don’t mention old offenses | | C．Don’t lose temper | D．Don’t tell embarrassing jokes |
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