听下面一独白，回答第1-3小题。 1. Why is complaining about faulty goods or bad service not easy? A. Because people dislike making a fuss. B. Because it is us-高中英语-n多题

◎ 题干

听下面一独白，回答第1-3小题。

1. Why is complaining about faulty goods or bad service not easy?

A. Because people dislike making a fuss.
B. Because it is useless doing so.
C. Because people will ask a favor.

2. Why should a shopkeeper take the complaining seriously?

A. Because he thinks it is the shopper's responsibility.
B. Because the buyer has entered an agreement with him.
C. Because he doesn't know how to repair a faulty article.

3. What should one do when complaining in person?

A. One should write a letter of complaint.
B. One should see both the shop assistant and the owner.
C. One should speak directly to the person in charge.

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◎ 知识点

根据n多题专家分析，试题“听下面一独白，回答第1-3小题。 1. Why is complaining about faulty goods or bad service not easy? A. Because people dislike making a fuss. B. Because it is us…”主要考查了你对【听力】等知识点的理解和应用能力。关于这些知识点的“档案”，你可以点击相应的链接进行查看和学习。

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